HomeSupportWarranty Info
   
 
 
 
  J&A USA Inc. warrants that the J&A product and/or accessories specified above will be free from defects in
materials and workmanship for the duration specified above. The warranty is in effect the day of the customers purchase. The customer is responsible for maintaining proof of date of purchase and a manual
booklet in order to initiate the warranty. The customer must send J&A Warranty Card provided in the manual booklet.
Read carefully and return to J&A within 15 days after the date of purchase.
If J&A receives notice of a defective product during the applicable warranty period, J&A shall either repair or
replace the defective parts at J&A’ s discretion. A replacement product may either be new or equivalent, in
performance, to new. If J&A is unable to repair or replace, as applicable, a defective product covered by the
J&A’ s warranty, J&A shall, within a reasonable time after being notified of the defect, compensate the of
equivalent purchased price for J&A product, accessories, or supplies. J&A has no obligation to repair,
replace, or refund until the verification process by J&A is completed.
J&A’ s limited warranty is valid in the United States of America where the covered J&A product is distributed by J&A. Additional warranty services, may be available from any authorized J&A service facility where the product is distributed by J&A or by an authorized importer.
J&A’ s limited warranty cover only those defects which arise as a result of normal use of the product, and do
not apply to any:
 
  Improper or inadequate maintenance or modification
  Unauthorized modification or misuse
  Improper site preparation or maintenance
 
J&A USA Inc. will not accept pedicure spas with applicable warranty that have been improperly installed or plumbed, remanufactured, refurbished, misused, or tampered with in any way.
 
  TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER J&A NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE J&A PRODUCTS,
AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY
QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
Some states or providences do not allow limitations on the duration of an implied warranty, so the above limitation
or exclusion might not apply to you. This warranty gives you specific legal rights that vary from state to state, or
providence to providence.
 
  To the extent allowed by the local law, remedies provided in this warranty statement are the customer’ s sole and
exclusive remedies.
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SER FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT WILL J&A OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL (INCLUDING LOST PROFIT) DAMAGES, WHETHER BASED ON CONTRACT,
TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
 
 
  1) See Trouble Shooting Guide located in the Manual
2) E-mail us a detailed description of your problem,
3) Fax us a detailed description of you problem,
4) Contact your local distributor and request an A/S report to be filed on your behalf
5) Contact J&A tech support by phone
 
  1) Salon or Spa Name, Address, Telephone Number
2) Contact Name
3) Model Name, Serial number of the problem unit
4) Brief Description of the problem
 
  200 RODEO DRIVE, EDGEWOOD, NY 11717 PHONE: (631)243-3336 FAX: (631)243-3339
WEBSITE: WWW.JAUSAINC.COM EMAIL: INFO@JAUSAINC.COM